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Welcome to our FAQ page! Here you'll find answers to the most common questions about our services, products, and company.
How does the virtual receptionist know what to say? What kinds of calls can you handle?
We study your business and create custom scripts that match exactly how you work. Your customers get a consistent, professional experience every time.
We can handle everything from basic inquiries to emergency calls. New customer questions, booking requests, pricing queries - we handle it all professionally according to your instructions.
How do I know customers won't be turned off by a virtual receptionist?
Our reception team is so natural, most customers can't tell the difference. We study your business and create custom scripts that match exactly how you'd handle calls. Plus, we're trained to be warm and professional - just like having your best employee answer every time.
What's the pricing structure?
We offer 6-month seasonal plans ($1,199) and annual plans ($1,999). Additional months are $275 each after a 6-month plan.
Do I need any special equipment or tech?
Nope. If you've got a phone, you're good to go. We keep it simple - no apps to download or systems to learn.
What if I need to make changes?
Simple - just let us know. We can adjust your scripts, hours, or how you want calls handled anytime.
Is my business information safe with TradesCall?
Absolutely. We never sell or share your data with competitors or third parties. Period. Your business details, customer information, and call data are used for one thing only: helping you capture more revenue.
What happens after hours?
We're on 24/7. Emergency call at 2 AM? We'll handle it according to your instructions. No opportunity missed.
How does the virtual receptionist handle angry customers?
Our team is trained in professional de-escalation. We keep calm, listen carefully, and follow your protocol for urgent situations. Angry customers often become your biggest fans when handled properly.
Can I turn it off when I want?
Absolutely. Going on vacation? Family time? Just let us know. You control when we're answering calls.
What if the virtual receptionist is not sure about something?
We'll never guess. If there's something we're not 100% sure about, we'll collect all the details and let you make the call.
Enter your email and we'll send you everything you need to see TradesCall in action. You'll get instant access to a demo line customized for your industry, sample job details, and a calculator to see how much revenue you're missing out on.
Take it for a spin without any commitment - no credit card needed.